Terms & Conditions

Reputation Continuum Pty Ltd, trading as Sweet Spot Apps · ABN 43 644 749 968

Effective date: September 19, 2026 [v.1]

1. About these terms

These terms apply to our website, to the App Navigation Brief™ app and to your App Navigation Decision Session™ and the report that follows it. By using our website or booking a session, you accept these terms.

In these terms, “we”, “us” and “our” mean Reputation Continuum Pty Ltd (ABN 43 644 749 968), trading as Sweet Spot Apps. “You” means the person or organisation booking a session, and anyone attending it.

Any work beyond the first engagement described here is agreed separately, in writing, before it starts.

2. What we do, and what we do not do

We help you make better product decisions. Our first engagement produces a decision, not software. It may lead to building something, improving something you already have, or deciding not to build at all. Each of those can be the right outcome.

A session and report give you our professional judgement and a recommended next step. They are not:

a full product blueprint, technical specification or scope of work
a guarantee that your idea will succeed commercially
a commitment by either of us to proceed with development
financial, investment, legal, tax or accounting advice

Our recommendation is our honest professional opinion. It is not permission, and it is not a gate. If we recommend against proceeding and you decide to proceed anyway, that is your decision to make, and we will tell you plainly what we would test, watch or change to reduce the risk.

The decision is always yours. You remain responsible for what you choose to do with our recommendation.

Where we decline to proceed

Our engagement ends when we deliver your App Navigation Decision Session Report™. We are under no obligation to undertake any work beyond that point, and we may decline to take on a project at our absolute discretion. That includes, without limitation, where a project raises ethical concerns, where it would or may infringe someone else’s intellectual property or copyright, or where in our judgement it is set up to fail. Where we can, we will tell you plainly that this is our position, and why.

Where it is appropriate and we choose to offer it, we may prepare your report so that it also serves as a handover document for another provider. This is an option, not a guarantee, and it is delivered as part of the report, not as an additional deliverable or a further engagement.

Your session fee covers your session and your report. It is not refundable, and it is not redeemable against other work or services. The $2,500 (+GST) credit described in clause 5 applies only where we both agree to, and proceed with, a next stage.

3. Using our website

You may read, print and share our website content for your own purposes. You may not copy, republish, sell or adapt it, or use it to create competing material, without our written permission. We keep our website accurate but do not warrant that it is complete or current, and we may change it at any time.

4. Booking and the engagement process

Our first engagement follows five steps. No agreement exists between us until we confirm your session date in writing.

Step 1. What happens: You request a session. You submit our booking form. We reply by email with available dates.

Step 2. We confirm your date: You choose a date. We confirm it in writing and send you a link to your App Navigation Brief™ in our app. This is when your agreement with us begins.

Step 3. You complete your Brief: One link, one combined response, completed by you and anyone attending. Submitting it triggers your invoice.

Step 4. You pay and we prepare: Payment is due within 7 days of invoice and before your session. We review your Brief beforehand.

Step 5. Session and report: A 90-minute session, in person where possible, for up to 6 attendees. Your App Navigation Decision Session Report™ follows within 7 business days of the session.

5. Fees and payment

The fee for an App Navigation Decision Session™ is $2,500 plus GST.
Your invoice is issued when you submit your Brief and is payable within 7 days, and in all cases before your session.
If payment is not received before your session, we may postpone or cancel the session.
Payment methods: bank transfer only
We may change our fees at any time. The fee that applies to you is the fee on your invoice.

Your $2,500 (+GST) credit

The credit applies only where we both agree to proceed to a next stage. Where we do, and you commence that stage within four weeks of your session date, the full $2,500 (+GST) is credited against it. The credit applies once, to fees for work with us, and is not redeemable for cash. “Commence” means we have each accepted the written proposal for that stage.

Whether we proceed together is a decision for both of us. Where we do not both agree to a next stage, whichever of us decides that, the $2,500 (+GST) is not refundable and no credit arises. You keep your report and the clarity it gives you, and where it makes sense your report can serve as a handover document for another provider.

6. Changes, cancellations and no-shows

You may change your session date once. Your new date must fall within six months of your original date.
The fee is not refundable. If you cancel, it remains as a credit towards a session held within six months of your original session date.
After six months, we will consider your circumstances case by case. We are not obliged to extend the credit or refund the fee.
If you do not attend your session and have not told us beforehand, the session is treated as delivered and the fee is used.
If we need to change or cancel your session, we will offer you the next available date or, if you prefer, a full refund.

7. Your responsibilities

Give us accurate, complete information in your Brief and your session. Our recommendation depends on it.
Submit one combined Brief for everyone attending, and submit it in time for us to review it before the session.
Bring no more than 6 attendees, and make sure the people who can make the decision are among them.
Make sure anyone you involve is aware of these terms and our Privacy Policy.
Hold the rights to any material you share with us.

8. Confidentiality

Each of us will keep the other’s confidential information confidential, and use it only for this engagement. Your idea, your Brief, your session and your report are your confidential information. Our frameworks, tools, templates, question sets and methods are ours.

Neither of us needs to keep information confidential if it is already public, was already known without obligation, or must be disclosed by law. These obligations continue after the engagement ends. If you would like a separate non-disclosure agreement, tell us before your session.

9. Intellectual property

What stays ours

We own, and keep ownership of, our brand, our website content, our app, and the frameworks, methods, templates, question sets, report formats and terminology we use. This includes the names and tools listed in the Schedule at the end of these terms, whether or not they are registered.

You may not copy, adapt, republish, sell, licence or use our frameworks, templates, question sets or report formats to deliver similar services, or remove or alter our trade mark symbols or attribution.

What stays yours

Your idea, your business information and the material you give us remain yours. Nothing in these terms transfers ownership of them to us.

Your report

When your session fee is paid, we grant you a perpetual, non-exclusive licence to use your App Navigation Decision Session Report™ within your own organisation and to share it with your own advisers, board, investors or funders for the purpose of making and supporting your decision. The format, structure and underlying frameworks of the report remain ours, and you may not publish the report publicly or use it to provide similar services to others.

10. Liability

Nothing in these terms excludes any right you have under the Australian Consumer Law, including the consumer guarantees. Where we are permitted to limit our liability, our total liability to you in connection with this engagement is limited to the fees you have paid us, and at our option we may instead re-supply the services.

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, opportunity, data or anticipated savings, however it arises. We are not liable for decisions you make, or for outcomes that depend on matters outside our control, including the accuracy of the information you give us and how you act on our recommendation.

11. General

Privacy. We handle personal information as set out in our Privacy Policy, which forms part of these terms.
Events outside our control. If either of us cannot perform because of something beyond reasonable control, that obligation is suspended while the event continues, and we will agree a new session date if needed.
Changes. We may update these terms. The version that applies to you is the version published when we confirmed your session date.
Governing law. These terms are governed by the laws of Western Australia, and each of us submits to the courts of that state.
If a clause is unenforceable, it is severed and the rest of the terms continue. Failing to enforce a term is not a waiver of it.
Questions about these terms: info@sweetspotapps.com.au

Schedule · Our proprietary tools and terminology

The following names, frameworks and tools are ours, and are trade marks of Reputation Continuum Pty Ltd, whether registered or unregistered:

Methods & Standards: The Sweet Spot Way™ · The Sweet Spot Method™ · The Sweet Spot Standard™

Products: App Navigation™ · App Navigation Brief™ · App Navigation Decision Session™ · App Navigation Decision Session Report™ · App Navigation Scoping Workshop™

Principles and terms: Next Best Decision™ · Release Purposefully™ · Champion Relevance™ · Investment Readiness™ · Confidence Index™ · Meaningful Viable Product™

This list is not exhaustive, and includes names we may not yet use publicly. Other names, frameworks and tools we identify as ours are covered by clause 9 whether or not they appear here.